Privacy Policy
Here at Clare D'Souza Proofreading & Editing Services, I respect your privacy and am committed to protecting your personal data. The privacy policy below demonstrates how I look after your data when you purchase a service from me and tells you about your privacy rights and how the law protects you.
Contact Details:
Clare D'Souza Proofreading & Editing Services
Email: cdsproofreading@gmail.com
The Type of Information I Collect:
I receive, collect and store any information you enter on my website or provide me in any other way. I also collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How I Collect Your Personal Information:
Your data is collected either by interaction on the website, such as filling in a form, or via direct contact with me such as by email, post, or telephone.
How I Use, Store, Share and Disclose Your Information:
Your information will be used for the following purposes:
- To register you as a new client
- To provide quotations
- To respond to queries
- To contact you with queries or information during the proofreading or editing service
- For accounting purposes such as invoices
Clare D'Souza Proofreading & Editing Services will not use your data for marketing or promotion purposes.
Your information may be shared with HMRC for accounting and tax purposes.
Your data will be retained for 5 years beyond the end of your contract for tax purposes.
My business is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at cdsproofreading@gmail.com if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me at cdsproofreading@gmail.com
You can also complain to the ICO if you are unhappy with how I have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk